Our customer-facing policies and agreements. All policies below are publicly available.
- Terms of Service — the rules governing use of Net30Hosting services
- Privacy Policy — how we collect, use, and protect your data
- Cookie Policy — storage, separate optional choices, and withdrawal controls
- Accessibility — accessibility feedback and alternative ways to get help
Email Use and Support
Read the Email and Abuse Rules in our Terms of Service for permitted email use, the requirement to use your own outbound provider for CRM email, and account pauses for abuse risk.
For missing messages or delivery problems, sign in to report an email problem or email spam@net30hosting.com from your signup email. Use abuse@net30hosting.com only for abuse reports.
Privacy Requests and Cookie Choices
Sign in to request access to or deletion of your data, or email privacy@net30hosting.com if you cannot use the form. Requests enter a private review queue; a receipt or closed ticket does not mean data has been exported or erased. We verify identity and scope and explain the outcome, including records that must be retained. Service cancellation is separate from a data request.
Additional customer policies (billing and DNS) are published here as they are finalized. Questions? Contact us.